Privacy Policy

VALUE Home Appliances

Effective Date: 6-01-2026
Contact Email: info@value-appliance.com

  1. Introduction

VALUE Home Appliances (“VALUE”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, social media pages, or communications.

We do not sell products online, but we may collect personal data through inquiries, warranty registrations, service requests, or contact forms.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and any other details you provide when contacting us.
  • Non-Personal Information: Browser type, device information, IP address, pages visited, and usage patterns.
  • Warranty and Service Data: Product serial numbers, purchase dates, retailer details, and service history.
  1. How We Collect Your Information

We collect information through:

  • Forms you submit on our website.
  • Email or phone communications.
  • Cookies and tracking technologies (see Cookie Policy).
  • Warranty registration forms or service requests.
  1. How We Use Your Information

We use your data to:

  • Respond to your inquiries and service requests.
  • Provide warranty and product support.
  • Improve our website and services.
  • Comply with legal obligations in China or other jurisdictions.
  1. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

  • Authorized Service Partners for warranty and repair purposes.
  • IT and Hosting Providers to maintain our website.
  • Legal Authorities when required by law.
  1. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

  1. Your Rights

Subject to China law, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data (subject to legal exceptions).
  1. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

  1. International Transfers

If we transfer personal data outside China, we ensure appropriate safeguards are in place to protect your information.

  1. Contact Us

For privacy-related questions, please email: info@value-appliance.com